Welcome to the Student Technology Center.
We are back on campus to serve you. Our physical location has changed. You can now find us in the Admin Building. Look for signs in the hallway directing you to our new in-person office.
We are also excited to offer a Virtual Lab environment to support ARC courses. There are two separate methods to connect to virtual labs. The ARC Student Tech Center support team is here to help with your computer issues. We are offering Tech Support for your Windows PC, Apple MacBook and Chromebook computer.
Hours
Monday - Thursday
8:00 am - 5:00 pm
Friday (Phone support only)
8:00 am - 5:00 pm
email: arcstc@arc.losrios.edu
Attention Electronics Students
The software used in the Electronics virtual Lab requires you to install the VMware Horizon Client. The instructions are located below in the FIRST Method section. Please click on the link for your device configuration: Windows PC, Apple MacBook or Chromebook.
The First Method:
Is to install VMware Horizon Client on a personal computer. This way offers better performance and features.
To participate in this online service, you will need to download and configure the VMware Horizon Client on your Windows PC, Apple MacBook, or Chromebook. You will also need to have access to an Internet Provider.
Windows / PC Configuration | Apple / Mac Configuration | Chromebook Configuration
The Second Method:
Is using VMware Horizon HTML Access. It is not required to install any additional software on the student's personal computer. HTML Access is an additional way to get access to the virtual lab pool by just using your browser and can be used by following the steps below.
Connect to the ARC Virtual Labs using HTML Access:
Open a web browser like Chrome or Firefox.
Type https://vdi.losrios.edu/ or click the link
On the next screen click VMware Horizon HTML Access, before clicking, you can remember your choice by clicking on small circle under.
Enter your w+ID and student password:
You will see list of available virtual course pools. Double click on one and it will create session for you inside the browser. For example: