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Remote Campus Information

From online learning to getting your basic needs met, find the resources you need in the remote campus environment.

Remote Classes and College Operations

In response to the ongoing coronavirus pandemic, American River College began 100% remote operations in March 2020. All classes and student services are being offered online through at least the end of the summer 2021 semester.

We know that this has been a hard transition, and we're committed to making sure you have what you need to stay healthy and succeed in school. The following information is provided to help you with remote learning during this period.

Get Help in the Remote Environment

Technology Resources

Technology Resources

Learn how to access all the tech resources you need, including apps for your classes, free and loaner computers, and internet and WiFi. You can also reset your password, set up security questions, or contact Tech Support if you have additional questions.

Technology Resources

Remote Student Services

Remote Student Services

We have modified our student services to support students in an online/remote environment. Find a student service and visit their webpage to learn how to access their services remotely.

Remote Student Services

Basic Needs Resources

Basic Needs Resources

Get your basic needs met and find help for emergency needs, including financial assistance, housing, shelter, food, mental health and wellness, social services, and more.

Basic Needs Resources

Remote Classes and Technology FAQ

Will labs, clinicals, practicums, and work experience classes be taught in person or online?

The move to fully online fall schedules was made, in part, due to the recognition that social distancing guidelines are still in place, and likely to be in place into the fall. Additionally, concerns about our access to the testing, contact-tracing, or personal protective equipment necessary to open our campuses broadly have led to understandable questions about the safety of our students, faculty, and staff.

As a result, almost all of our classes will be taught online. Any exceptions will be extremely limited and only allowable if online instruction is not an option and we can ensure that appropriate safety measures are in place.

For example, we are working with health care providers on specific safety trainings to allow for nursing clinical to continue on ground, with the supervision of trained healthcare professionals. Without similar provisions or facilities that can accommodate social distancing, it will be difficult for labs, practicums, work experience, or other facility-dependent classes to be taught on campus. We encourage faculty to work with their deans on creative solutions to continue instruction online.

How long will remote classes and operations last?

In late April, Governor Newsom released information about his four-stage plan for "re-opening" California. The governor was appropriately wary of setting firm timetables, with the recognition that going slow will help us all prevent a catastrophic resurgence in the COVID-19 virus.

Similarly, at Los Rios, we are beginning to contemplate how and when to start easing back into limited on-ground services, taking our lead – as always – from public health experts. We expect that we will continue in fully remote operations through the spring 2021 semester.

As the situation and advice from experts evolves, we will continue to reassess and consider discrete exceptions in areas of greatest needs for our students that cannot be operationalized or sustained remotely. Counsel from our constituent leaders will be critical in these discussions and we look forward to working with faculty, staff, and student representatives to provide input on the best path forward.

How do students return library books or other loaned materials (such as a laptop)?

For the most up-to-date information on picking up or returning loaned library materials, visit:

Visit the college library FAQ websites to learn more about library operations during the campus closure:

Due to COVID, delays in service may occur as staff have limited access to campus facilities. We are working hard to meet the needs of our students – thank you for your patience.

How do students get their student access cards?

In response to the ongoing coronavirus pandemic, our campuses will remain mostly closed to students through the fall 2021 semester. As a result, we are not issuing new or replacement student access cards during the spring 2021, summer 2021, and fall 2021 semesters.

How do students buy parking permits?

In response to the ongoing coronavirus pandemic, our campuses will remain mostly closed to students through the fall 2021 semester. As a result, parking permits are not required and we are not selling them.

Financial Aid and Fees FAQ

How is the coronavirus pandemic affecting students' financial aid?

At this time of great need for our students, we are doing everything possible to continue critical financial aid services to students.

Financial Aid Disbursements

Our financial aid offices continue to support students. We continue to receive student requests for financial support, review files, and award eligible students. If you are in financial need, then complete the Free Application for Federal Financial Aid (FAFSA). After you have completed the FAFSA, you can monitor your eServices for further instruction. If you are not a US citizen or an eligible non-citizen, then you should complete the California Dream Act Application (CADAA).

Changes in Federal Financial Aid Policy

The Department of Education continues to review policies that impact students during this pandemic. Any changes by the Department of Education will be implemented by our colleges. We will provide updates impacting individual students via eServices.

Federal Work Study

So far, the federal government has not indicated any cuts to Federal Work Study programs. We will continue to do everything possible to maximize those resources and make them available to as many students as possible.

Do students still have access to the Universal Transit Pass (UTP)?

Yes. Los Rios' agreement with Sacramento Regional Transit (SacRT) is still in place, as SacRT is still providing regional service. Many students at the Los Rios colleges rely on SacRT service to get to work or for other personal transportation needs.

For the spring 2021 semester, students will receive the UTP at 50% off the normal UTP price. For the summer 2021 semester, students will receive the UTP for a flat rate of $12. Though students may not need to come to campus for classes, many of our students still rely on SacRT for non-educational transportation needs. By continuing the service for students at a significant discount, we hope to balance the needs of all of our students.

Because our campuses are not open for the distribution of student access cards, SacRT is distributing passes directly to students. Once students pay their UTP fee, they will be sent a link to the UTP online request form. After students submit the form, the UTP will be sent to the mailing address on file in eServices.

How do students get their Universal Transit Pass (UTP)?

Students enrolled in the spring 2021 or summer 2021 semester pay the universal transit pass (UTP) fee as part of their mandatory fees. The UTP allows eligible students to use Sacramento Regional Transit (SacRT) bus and light rail services at a lower price.

Students who have paid their UTP fee will be given a link to the UTP online request form. After students submit the form, their eligibility will be confirmed and the UTP will be mailed to the student's mailing address on file in eServices.

The UTP applies to all SacRT services, including light rail and buses. The UTP is valid 24 hours per day, seven days per week, for any purpose. As the region continues to respond to COVID-19, SacRT has temporarily reduced service. Learn more about Sacramento Regional Transit services.

If spring and summer 2021 classes are online, then why are students still being charged for the Universal Transit Pass (UTP)?

Students are still being charged the UTP fee for spring 2021, but at 50% off the normal UTP price. For summer 2021, students will receive the UTP for a flat rate of $12.

Though students may not need to come to campus for classes, many of our students still rely on Sacramento Region Transit (SacRT) for non-educational transportation needs. By continuing the service for students at a significant discount, we hope to balance the needs of all of our students.

What does the health services fee cover in a remote environment?

In the remote environment, the health services fee provides access to virtual health and mental health services. Students have access to telehealth services as well as through local mental health counselors.

College nurses are available by appointment for phone or email advice and referrals to community resources as needed. College nurses will offer remote health and wellness educational offerings throughout the semester along with virtual health fairs.

Activities, Athletics, and Events FAQ

Can students or employees travel on official college or district business?

No, all out-of-district travel has been frozen. The public health status of different communities, even within the state of California, is evolving rapidly and it is imperative that we do everything we can to mitigate unnecessary risk. If you have travel scheduled and believe it is urgent and essential, then please work with your supervisor to discuss a possible exception.

Are college facilities open to students, employees, and the public?

No – all college facilities, including performing arts venues and outdoor athletic fields, are closed for all uses. 

Student Support Services FAQ

How will offices verify a student's identity remotely?

Our Admissions and Records and Financial Aid offices have implemented a student PIN on eServices that allows students to verify their identity, so that they can discuss student records over the phone. Watch the following video tutorial to learn how to use the PIN feature.

Are child development centers open?

On-campus child development centers are closed. We recognize that this has a serious impact on people who count on these services for child care, particularly at a time when families have greater needs than usual. Other public and private providers throughout our region and state are taking similar actions.

What online support is available for DSPS students?

Our Disability Services and Programs for Students (DSPS) office is expanding and supplementing existing services for online students to accommodate the increased demand. Students can call or email the DSPS office to learn about what services are available.

How can students get emergency assistance?

Students can apply for the Los Rios CARES Emergency Fund through the Los Rios Colleges Foundation.

Students can also learn about basic needs resources, including health and wellness resources, financial resources, resources for foster youth and undocumented students, and more.