Online Services

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Coronavirus Impact on College Services

The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.

Use the following online resources during the campus closure due to COVID-19.

Computer and Technology Resources

Adobe Creative Suite

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  • Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  • If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  • From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, then you can use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College students, call (844) 589-3851.
  • For Cosumnes River College students, call (844) 592-2203.
  • For Folsom Lake College students, call (844) 600-4947.
  • For Sacramento City College students, call (844) 612-7419.

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Internet and Wifi Resources

Free and Low-Cost Internet Plans

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees). 

View Free & Low-Cost Internet Plans

Other options:

AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Financial Resources

Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.

Apply for Student Emergency Fund

Wellness Resources

California COVID-19 Resources for Emotional Support and Well-Being

The coronavirus (COVID-19) outbreak is changing life for all of us. You may feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated in these circumstances. You are not alone.

24-hour Suicide Prevention Lifeline
1-800-273-8255 or text 838255

24-hour Domestic Violence Hotline
1-800-799-7233 

Call 911 if you or the person you are helping is in immediate danger.

View Additional Statewide Wellness Resources

Online Student Support Services

ARC Call Center

Need immediate help?
Have a quick question?
Talk to a real person at the ARC Call Center, (916) 484-8011,
Monday - Thursday 7:30 am to 7:00 pm
Friday 7:30 am to 5:00 pm

Achieve

Our first-year experience program designed for all first-time new to college students. Students are assigned to Counselors, Coaches and Peer Mentors based on major/area of interest.

Contact Achieve

Emailachieve@arc.losrios.edu

Hours:
Monday – Friday
8:00 am to 5:00 pm

Admissions

Support with college applications, registration, transcript evaluation, graduation and other college record-related services.

Phone: (916) 484-8261

Hours:
Monday – Thursday
8:00 am to 6:00 pm
Friday 8:00 am to 5:00 pm

Contact Admissions

Beaver Food Pantry

Provide information about food resources and how to utilize community food services. You can also pick up some free food if you are in need.

Contact Beaver Food Pantry

Business Services

Assistance with Tuition Fees, Payment Plans, Student Refunds, Parking Passes, Access to Bank Mobile Student Accounts, Payroll Checks, Employee Reimbursements and Student Accounts.

Phone: (916) 484-8481

Hours:
Monday – Thursday
7:30 am to 6:30 pm
Friday 7:30 am to 4:30 pm

Contact Business Services

CalWORKs

CalWORKs is an educational support program that helps those on public assistance become self-sufficient through education.

Phone: (916) 484-8059
Email
: ARCCalWORKs@arc.losrios.edu

Hours:
Monday, Thursday, Friday
8:00 am to 5:00 pm
Tuesday, Wednesday
8:00 am to 7:00 pm

Contact CalWORKs

Career and Pathways Support Services

Career & Pathways is a career support program that provides services related to career exploration, preparation, and education.

Phone: (916) 484-8492
EmailCareerInfo@arc.losrios.edu

Hours:
Monday – Friday
8:00 am to 5:00 pm

Contact Career and Pathways Support Services

Center for Leadership and Development

Provides connections to community and leadership development:  Associated Student Body, Campus Activities and Events Board (CAEB), Student Clubs, SAGES, Access Cards, UTP passes, Lost & Found, and campus tours.

Phone: (916) 484-8471

Hours:
Monday – Friday
8:00 am to 5:00 pm

Contact Center for Leadership and Development

Connect Center

The Connect Center helps prospective and current college students apply to American River College, complete orientation, and enroll in classes.

Contact the Connect Center

Emailstudentsuccess@arc.losrios.edu

Hours:
Monday, Thursday, Friday
8:00 am to 5:00 pm
Tuesday, Wednesday
8:00 am to 7:00 pm

Counseling

Supporting students with personal and academic counseling to develop educational plans with the courses needed to achieve their certificate, degree, transfer and career goals.

Contact the Counseling Office

Disability Services and Programs for Students (DSPS)

Support and accommodations for students with disabilities to promote a successful educational experience.

Contact Disability Services and Programs for Students (DSPS)

Fax: (916) 484-8888
Email: ARCDSPSDE@arc.losrios.edu
Test Proctoring Emailadsps-proctor@arc.losrios.edu

Hours:
Monday, Thursday, Friday
8:00 am to 5:00 pm
Tuesday, Wednesday
8:00 am to 7:00 pm

EOPS/CARE/NextUp

Support programs for qualifying students with economic and educational needs to assist with educational success through a variety of services.

Phone: (916) 484-8128
Emailmyeops.arc@gmail.com

Hours:
Monday, Thursday, Friday
8:00 am to 5:00 pm
Tuesday, Wednesday
8:00 am to 7:00 pm

Contact EOPS|CARE|NextUp

Financial Aid

Assistance with applications, qualifications and documentation to federal and state financial resources to support your educational expenses.

Phone: (916) 484-8437

Hours:
Monday – Thursday
8:00 am to 7:00 pm
Friday 8:00 am to 5:00 pm

Contact Financial Aid

Housing Insecurity Resources

The Housing Insecurity liaisons will support students in navigation housing resources in the local community in an effort to find a safe and stable living environment.

Contact Housing Insecurity Resources

International Students

Assistance to international students with the admissions process, enrollment, required documents, immigration policies, maintaining F-1 regulations, fees, retention activities, and a variety of resources.

Phone: (916) 484-8774

Hours:
Monday – Friday
8:00 am to 5:00 pm

Contact the International Students Program

TRIO SSS Journey

Supports low-income, first-generation college students, and students with disabilities for individuals meeting program qualifications.

Contact TRIO SSS Journey

TRIO SSS STEM

Supports low-income, first-generation college students, and students with disabilities who are studying Science, Technology, Math or Engineering and meet program qualifications.

Contact TRIO SSS STEM

TRIO SSS Veterans

Supports student Veterans who are low-income, first-generation college students, and students with disabilities who meet program qualifications.

Contact TRIO SSS Veterans

UndocuScholar Resource Center

Empowers undocumented students, mixed family status students as well as UndocuScholar allies by supporting their academic, personal, and professional goals.

Contact UndocuScholar Resource Center

UNITE

Program designed for students of color that aims to make ARC a more welcoming place outreach, advocacy, educational programs and referrals to community resources.

Contact UNITE

Veterans Resource Center

Support for U.S. Military Veteran students and their dependents to acquire GI Bill benefits, priority registration and other academic support services.

Phone: (916) 484-8135
EmailARCVA-services@arc.losrios.edu

Hours:
Monday – Friday
8:00 am to 5:00 pm

Contact the Veterans Resource Center

WEAVE Confidential Advocate

If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.

Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.