Try It Out – Talk It Out
The Los Rios colleges have partnered with BetterMynd – an online therapy platform – to offer students access to free, confidential, and convenient teletherapy sessions from a diverse network of licensed mental health therapists.
How to Get Started
Register
Quickly and easily sign up for an account through your college's unique BetterMynd portal. Registration is free and only takes a few minutes.
Find a Therapist
Easily explore BetterMynd's extensive and diverse network of therapists to find the therapist that's exactly right for you and your needs.
Schedule a Session
See your therapist's availability and make an appointment for a time that works with your schedule, including nights and weekends.
Show Up for Your Session
Just log in to BetterMynd to easily attend your secure and confidential video-therapy session from the privacy of anywhere you can bring your laptop or smartphone.
BetterMynd FAQ
No, you can attend therapy with one clinician at a time to focus on your needs and goals. During the time you receive one-to-one therapy with a BetterMynd therapist, you are not eligible for one-to-one therapy with a Los Rios therapist.
Students can access seven individual session credits for therapy on BetterMynd. If a student runs out of session credits, their therapist may contact Los Rios' Mental Health Services team to request more credits.
One credit is used for each appointment that is scheduled. Unkept appointments or cancellations within 24 hours are nonrefundable and result in a credit deduction from your available credit pool.
If your BetterMynd therapist determines you need more sessions, then they may request more credits for you.
If your BetterMynd therapist determines you do not qualify for more sessions but you still want support, then you can contact American River College's Student Health and Wellness Center to talk with a Mental Health Advocate and discuss available options. Mental Health Advocates can assist students in linking to a community-based mental health therapist for long-term therapy.
Yes – BetterMynd offers you the flexibility to change your therapist preferences at any time.
Contact your BetterMynd therapist directly. Los Rios does not have access to your clinical records with BetterMynd.
Make sure you are using your Los Rios student email to access BetterMynd (for example, w1234567@apps.losrios.edu).
Email support@bettermynd.com if you have questions about BetterMynd services or how to access your account.
Contact American River College's Student Health and Wellness Center to schedule an appointment with your campus mental health team.
On-Demand Emotional Support and Crisis Resources
You're Not Alone
BetterMynd's video-based teletherapy services are not designed to be used by students in active crisis. If you need immediate support, use the 24/7 On-Demand Emotional Support and Crisis Line to connect with a clinician who can provide immediate support.