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Technical Communication

Technical Communication (TECCOM) Courses

TECCOM 300 Introduction to Technical/Professional Communication

  • Units:3
  • Hours:54 hours LEC
  • Prerequisite:None.
  • Advisory:BUS 100 or 310 with a grade of "C" or better
  • Transferable:CSU
  • Catalog Date:June 1, 2021

This course emphasizes principles of reader-centered writing for the workplace, focusing specifically on aspects of technical and professional communication. It covers the writing of documents used in businesses, academia, industry, and government. These documents may include memos, letters, brochures, instructions and procedures, proposals, grants, technical and informational reports, web sites, blogs, and product documentation. This course is formerly known as ENGWR 342.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • analyze audience to refine the purpose and content of effective technical communication.
  • research, collect, and evaluate technical and organizational information.
  • identify the characteristics of effective print and online communication.
  • compose business documents suited for the appropriate audience and topic.
  • write clear and concise definitions, descriptions, and instructions.
  • use graphics to enhance written communication.
  • describe specific content and structure used in effective reports, proposals, and grants.

TECCOM 310 Writing Digital Content

  • Units:1
  • Hours:18 hours LEC
  • Prerequisite:BUS 100, BUS 310, ENGWR 300, or TECCOM 300 with a grade of "C" or better
  • Advisory:ARTNM 352, CISA 305, and CISW 300 with grades of "C" or better
  • Transferable:CSU
  • Catalog Date:June 1, 2021

This course emphasizes the writing of digital content for the workplace and for technical and business disciplines. It covers audience analysis, online formats, research techniques, and concise, grammatical writing. This course is formerly known as ENGWR 344.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • evaluate the different types of digital content and choose formats appropriate for the writing purpose.
  • write reader-centered digital content for different audiences.
  • evaluate writing for conciseness and correctness and apply principles of technical writing.
  • collect, evaluate, and organize technical and organizational information used to write digital content.
  • use graphics and visual aids to enhance digital content.

TECCOM 330 Writing Technical Manuals

  • Units:1
  • Hours:18 hours LEC
  • Prerequisite:BUS 100, BUS 310, ENGWR 300, or TECCOM 300 with a grade of "C" or better
  • Advisory:ARTNM 352 and CISA 305 with grades of "C" or better
  • Transferable:CSU
  • Catalog Date:June 1, 2021

This course is designed for professionals in all fields who need to design, create, and revise user and reference manuals in print or online formats. The course offers strategies for audience and task analysis, product learning, document design, drafting, procedure writing, and revision. Word processing, desktop publishing, and/or online tools are used to produce a print or online manual. This course is formerly known as ENGWR 352.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • describe audience, tasks, purposes, and contexts of user and reference manuals.
  • use word processing, desktop publishing, and/or online tools to create user and reference manuals.
  • compose user or reference manuals in concise, user-oriented language that effectively addresses the audience's tasks and purposes.
  • choose effective visual aids for manuals.
  • evaluate and revise manuals to enhance usability.